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Charlie Health

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The Reviews are True - Anonymous employee Charlie Health Employee Review

1.0
Dec 8, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I genuinely can't think of to much... other then you get experience in a sacrificial - grind till you die - start up environment that teaches you how to produce results at all costs without consideration for others.

Cons

Quite a few sadly - 1) questionable hiring practices and monitoring of employee's (from your interview to tenure at CH - everything is recorded / monitored); 2) churn and burn people with zero remorse or consideration of how it negatively impacts others; 3) Your job description and expectations aren't what they tell you; 4) Most problems you face will be considered your fault, non-negotiable, and not for discussion and you must find a way to provide results, outcomes, behaviors regardless of correct perceptions; 5) People are grossly underpaid and overworked (senior leaders on up in non-essential functions make $150k - $240k+ per year while a clinical director per say makes less than $110k/yearly) - Go watch Linkedin and their job postings to verify; 6) Senior - Executive leadership has shared you can get on board with their mentality or get out of their company unapologetically (CEO included); 7) If you're not a "yes" person who only does what they're told and keeps to themselves then you wont succeed here; 8) Nothing you do will ever be good enough (because the environment is always changing and so is the "target."

Explore other reviews about Charlie Health

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and flexible hours

Cons

better benefits would be a pro

2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

-Lots of training opportunities -Can choose your own hours (within what group times they have available) -Lots of encouragement and ideas for how to run the groups themselves better -An opportunity for yoga professionals to offer their services in a clinical setting -The company felt way more collaborative and human when I started 2.5 years ago.

Cons

-No opportunity for pay increase or upward mobility as a group facilitator -An AI bot grades you on how you are doing your job, and if you aren't preforming well you are automatically signed up for "coaching" which involves lots of extra meetings to improve skills (regardless if you are already competent at the skill being taught). You aren't actually assessed for what is resulting in these poor metrics by a human, it seems. Even if you are 1% under their target number you get downgraded into the bottom tier of group facilitators. I had an AI bot in my session for literally 1 minute before a client requested it be removed. For that 1 minute the bot was in the session it graded me poorly and affected my metrics negatively. -Every time you talk to a supervisor (GQS) it feels like you are talking to an overly enthusiastic AI bot. It seems like they have scripted responses for any question you have, and the responses don't actually solve any problems and there is nothing you can do about the flaws in the system other than deal with their consequences and capped hours. -I rarely interact with other group facilitators. -My supervisor gets changed so often I don't have time to really connect with them or get to know the team I'm on.

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