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Charlie Health

Is this your company?

Awful experience. Don’t work there. - Clinical Outreach Manager Charlie Health Employee Review

1.0
Apr 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Nothing? Pay was decent. They try to make you feel like you have purpose by “saving lives.” I believe the therapists are good people, the business end of CH needs a lot of work to practice what they preach.

Cons

To start, it’s a cult. In the simplest terms. CH disguises themselves as caring about fixing the mental health crisis at all costs and simultaneously ruins the mental health of their employees. IMO They lie, manipulate, and are entirely fake and toxic. When you encounter issues, they put on a guise that they care, they’re founded on employee relationships, they’re there to support you in anything you need; and then use whatever your issue is against you behind your back. Upper management consists of corporate snakes who are personality optimized to terminate without empathy. They go back on their word, the recruiters lie to you about what the roles of the job are until you get hired and find out what you’ll actually be doing. IMO Charlie Health doesn’t care about “ending suicide,” they care about making money. Period. It’s a cringe culture where if you don’t chug gallons of kool-aid a day you’re liable to be termed for anything. The turnover rate is high, and from my personal opinion/what I observed the therapy program itself is bad. I do believe there are good people working on the clinical side, but on the sales end it couldn’t be further from the truth. Save your own life and time and don’t buy what they’re selling. This is not a treatment center, it is a cutthroat business. You could cut the level of BS in this organization with a knife. You will be a cog in the wheel to founders who present and are worshiped as demigods. It’s just all fake and contradictory. IMO a valse vision to line the pockets of these no names who had the great idea to profit off human suffering. Business and healthcare should not mix, and well, if they do, it better be a good business that represents the same values as they do on the other side. Charlie Health simply does not. *these are all simply my opinions, observations, and perspective. I’m sure others have found success.

Explore other reviews about Charlie Health

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and flexible hours

Cons

better benefits would be a pro

2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

-Lots of training opportunities -Can choose your own hours (within what group times they have available) -Lots of encouragement and ideas for how to run the groups themselves better -An opportunity for yoga professionals to offer their services in a clinical setting -The company felt way more collaborative and human when I started 2.5 years ago.

Cons

-No opportunity for pay increase or upward mobility as a group facilitator -An AI bot grades you on how you are doing your job, and if you aren't preforming well you are automatically signed up for "coaching" which involves lots of extra meetings to improve skills (regardless if you are already competent at the skill being taught). You aren't actually assessed for what is resulting in these poor metrics by a human, it seems. Even if you are 1% under their target number you get downgraded into the bottom tier of group facilitators. I had an AI bot in my session for literally 1 minute before a client requested it be removed. For that 1 minute the bot was in the session it graded me poorly and affected my metrics negatively. -Every time you talk to a supervisor (GQS) it feels like you are talking to an overly enthusiastic AI bot. It seems like they have scripted responses for any question you have, and the responses don't actually solve any problems and there is nothing you can do about the flaws in the system other than deal with their consequences and capped hours. -I rarely interact with other group facilitators. -My supervisor gets changed so often I don't have time to really connect with them or get to know the team I'm on.

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