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Charlie Health

Is this your company?

Toxic environment, the poor reviews are true. - Anonymous employee Charlie Health Employee Review

1.0
Jun 12, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the best and brightest are recruited to this organization.

Cons

Sadly the bad reviews are accurate and true. The culture is cult like and if you do not mold to that, you will be discriminated against. The recruitment team is advised to avoid all applicants that speak about work life balance. Employees are advised to provide positive reviews on forums like this to filter out the truth of this company. Executive leadership micromanages these highly accomplished professionals and the environment is cut throat. Please know this is not a mental health company- this is a tech company collecting data on every client, every employee, and in my opinion does not have their clients nor employees best interest at heart. It’s unfortunate executive leadership continues to ignore the feedback/suggestions coming from their own employees, as the individuals that work here have the biggest hearts and truly care about helping their communities. For a start up that has tremendous potential- unless they change their ways, this organization is not sustainable and will not continue to attract top talent.

Explore other reviews about Charlie Health

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and flexible hours

Cons

better benefits would be a pro

2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

-Lots of training opportunities -Can choose your own hours (within what group times they have available) -Lots of encouragement and ideas for how to run the groups themselves better -An opportunity for yoga professionals to offer their services in a clinical setting -The company felt way more collaborative and human when I started 2.5 years ago.

Cons

-No opportunity for pay increase or upward mobility as a group facilitator -An AI bot grades you on how you are doing your job, and if you aren't preforming well you are automatically signed up for "coaching" which involves lots of extra meetings to improve skills (regardless if you are already competent at the skill being taught). You aren't actually assessed for what is resulting in these poor metrics by a human, it seems. Even if you are 1% under their target number you get downgraded into the bottom tier of group facilitators. I had an AI bot in my session for literally 1 minute before a client requested it be removed. For that 1 minute the bot was in the session it graded me poorly and affected my metrics negatively. -Every time you talk to a supervisor (GQS) it feels like you are talking to an overly enthusiastic AI bot. It seems like they have scripted responses for any question you have, and the responses don't actually solve any problems and there is nothing you can do about the flaws in the system other than deal with their consequences and capped hours. -I rarely interact with other group facilitators. -My supervisor gets changed so often I don't have time to really connect with them or get to know the team I'm on.

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