Pros
The ability to work from home
Cons
Pay is low. Expectations are too high and often unrealistic. No work-life-balance. For instance, my work hours are from 12:00pm - 8:00pm. They have expectations that will not be accomplished within that timeframe, so I must start work early or leave work late in order to satisfy basic expectations. On a day where they are pleased with my performance, I am starting at 10:00am and finishing at 9:00pm. To do my job entirely I must work 11hr days. If I hold firmly to my boundaries, my work goes unfinished and many different departments are complaining to me at once. They tell you not to work outside your hours, but in the same breath they are wondering why phone calls and emails go unanswered, and why documentation is late. To achieve their expectations in the allotted time you must be ready to put all your time and energy into this job. If you’re ready to put in that level of effort then you will do well and will possibly have a management role in your future. I do not consider myself a lazy worker, but as a therapist, I must put the job away at some point to manage my own sanity. With this job I am not afforded the luxury to set it aside. I must live it. I’m not a person who wants to live my job, but if you are, then you’ll probably do well here. Some people enjoy that intensity. To each their own. In addition, a lot of the clients are unfit for the program. Based off of talking to my caseload I am getting the feels that Charlie health is soliciting clients. I have some clients who have no mental health issues whatsoever and they are being told by their pediatrician or PCP that they should look into Charlie Health. On the other end, I have high acuity clients who need residential treatment or who have complex issues that cannot be treated in a virtual IOP program. Does Charlie Health care? No! They have a more-the-merrier concept to treatment. Why wouldn’t they? They are a tech company masquerading as a mental health organization.