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Charlie Health

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Toxic Leadership at Charlie Health - Senior Recruiter/Account Manager Charlie Health Employee Review

1.0
Jul 22, 2024
Recommend
CEO approval
Business Outlook

Pros

The mission is strong and the product will likely be successful.

Cons

The cofounder publicly shames underperforming individuals, stating once that children were dying as a direct result of a team's performance and threatening to fire team members as his LinkedIn inbox is filled with other people that are eager for the role. Hiring practices are discriminatory, for certain teams, executive leadership will not allow people that were impacted by layoffs or have "open to work" banners on LinkedIn. Within my company tenure, the company turned over an Executive VP of Recruitment, Head of Recruitment, Director of Recruitment, VP of Strategy, VP of Commercial Strategy, Director of Growth Strategy, VP of Engineering, Chief Product Officer, Senior Director of Product, and countless managers and individual contributors. Performance expectations are unrealistically high, causing constant stress and a poor work-life balance. I've worked at other startups, and KPIs are between 3-5x higher at Charlie Health.

Explore other reviews about Charlie Health

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and flexible hours

Cons

better benefits would be a pro

2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

-Lots of training opportunities -Can choose your own hours (within what group times they have available) -Lots of encouragement and ideas for how to run the groups themselves better -An opportunity for yoga professionals to offer their services in a clinical setting -The company felt way more collaborative and human when I started 2.5 years ago.

Cons

-No opportunity for pay increase or upward mobility as a group facilitator -An AI bot grades you on how you are doing your job, and if you aren't preforming well you are automatically signed up for "coaching" which involves lots of extra meetings to improve skills (regardless if you are already competent at the skill being taught). You aren't actually assessed for what is resulting in these poor metrics by a human, it seems. Even if you are 1% under their target number you get downgraded into the bottom tier of group facilitators. I had an AI bot in my session for literally 1 minute before a client requested it be removed. For that 1 minute the bot was in the session it graded me poorly and affected my metrics negatively. -Every time you talk to a supervisor (GQS) it feels like you are talking to an overly enthusiastic AI bot. It seems like they have scripted responses for any question you have, and the responses don't actually solve any problems and there is nothing you can do about the flaws in the system other than deal with their consequences and capped hours. -I rarely interact with other group facilitators. -My supervisor gets changed so often I don't have time to really connect with them or get to know the team I'm on.

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