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Charlie Health

Is this your company?

If they hire you with an associate license... - Therapist Charlie Health Employee Review

3.0
Sep 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Ask for a high wage. You only get 5k increase at full license, and only 3 percent increase per review cycle otherwise. Wages are stagnant, and do not compare to other fully licensed positions. It's not a terrible place to work as a therapist, but it's not great either. One of the few good pros is AI note documentation for sessions.

Cons

Low salary. These people are REALLY into themselves. They really like data and KPIs, and therapists (the people who are the foundation of the work) are not valued enough... well, the company's version of value is more like a dog-and-pony show (a highly promoted, often over-staged performance). It lacks genuineness.

Explore other reviews about Charlie Health

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and flexible hours

Cons

better benefits would be a pro

2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

-Lots of training opportunities -Can choose your own hours (within what group times they have available) -Lots of encouragement and ideas for how to run the groups themselves better -An opportunity for yoga professionals to offer their services in a clinical setting -The company felt way more collaborative and human when I started 2.5 years ago.

Cons

-No opportunity for pay increase or upward mobility as a group facilitator -An AI bot grades you on how you are doing your job, and if you aren't preforming well you are automatically signed up for "coaching" which involves lots of extra meetings to improve skills (regardless if you are already competent at the skill being taught). You aren't actually assessed for what is resulting in these poor metrics by a human, it seems. Even if you are 1% under their target number you get downgraded into the bottom tier of group facilitators. I had an AI bot in my session for literally 1 minute before a client requested it be removed. For that 1 minute the bot was in the session it graded me poorly and affected my metrics negatively. -Every time you talk to a supervisor (GQS) it feels like you are talking to an overly enthusiastic AI bot. It seems like they have scripted responses for any question you have, and the responses don't actually solve any problems and there is nothing you can do about the flaws in the system other than deal with their consequences and capped hours. -I rarely interact with other group facilitators. -My supervisor gets changed so often I don't have time to really connect with them or get to know the team I'm on.

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