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Charlie Health

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Run Away - Project Manager Charlie Health Employee Review

1.0
Jan 23, 2025
Recommend
CEO approval
Business Outlook

Pros

The program can help provide people with an option for virtual care that meets their schedule. There is a great deal of LGBTQIA+/DEI focus.

Cons

This company was created by a group of immature, mentally ill, toxic, hostile, gaslighters. The hierarchy of leaders is a joke and made up exclusively of friends and relatives of the founder. The turn over is incredibly high in both the area of sales and the leadership level because as soon as a person sees the reality they are either ousted immediately or they run away quickly. Very sparse cultural diversity. There is a great deal of LGBTQIA+ representation, but that is about it for diversity. Very challenging to promote internally. Recruiters are internally employed and very good at sales. They are not to be trusted. Teams have never hit the goals historically, do not believe them. The goals change each month regardless of what the annual projection is, you can't trust your metrics. Very poor morale. New leadership but they are aggressively working on an image remodel vs. actual cultural impact...this is evidenced by suggestions that leaders make and post positive reviews on job sites.

Explore other reviews about Charlie Health

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and flexible hours

Cons

better benefits would be a pro

2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

-Lots of training opportunities -Can choose your own hours (within what group times they have available) -Lots of encouragement and ideas for how to run the groups themselves better -An opportunity for yoga professionals to offer their services in a clinical setting -The company felt way more collaborative and human when I started 2.5 years ago.

Cons

-No opportunity for pay increase or upward mobility as a group facilitator -An AI bot grades you on how you are doing your job, and if you aren't preforming well you are automatically signed up for "coaching" which involves lots of extra meetings to improve skills (regardless if you are already competent at the skill being taught). You aren't actually assessed for what is resulting in these poor metrics by a human, it seems. Even if you are 1% under their target number you get downgraded into the bottom tier of group facilitators. I had an AI bot in my session for literally 1 minute before a client requested it be removed. For that 1 minute the bot was in the session it graded me poorly and affected my metrics negatively. -Every time you talk to a supervisor (GQS) it feels like you are talking to an overly enthusiastic AI bot. It seems like they have scripted responses for any question you have, and the responses don't actually solve any problems and there is nothing you can do about the flaws in the system other than deal with their consequences and capped hours. -I rarely interact with other group facilitators. -My supervisor gets changed so often I don't have time to really connect with them or get to know the team I'm on.

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