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Charlie Health

Is this your company?

All Associate Level Clinicians please avoid. They will lie/mislead to get you in. - Associate Primary Therapist Charlie Health Employee Review

1.0
Jun 9, 2025
Recommend
CEO approval
Business Outlook

Pros

I worked at CH for 1 year, and they failed to inform me when I got hired that they don't offer clinical supervision to part-time therapists. So, imagine working with them for one year, doing 250+ clinical sessions with clients that won't count towards my LCSW licensure. The first meeting I had with my clinical supervisor, she told me '' I don't sign off on clinical hours CH is working with an external program for that''. My time was wasted, and they lied to get me in. I have been asking for adequate supervision since I started working there, and I was being ignored and avoided. This company, management, and even my clinical director were misleading me. They will say whatever they can to get you in and overpromise care to patients when they don't have the providers to provide the treatment. They only seem to care about numbers, billing clients, and profit. I have had clients complain about the unethical behaviors happening in the group therapy sessions, which were appalling to me. If you are serious about getting your clinical hours, need quality supervision, and a place where you can learn and grow without lies, deceit, and curveballs, please do not accept a position here. They will tell you one thing and waste your time. Charlie Health was traumatizing for me at this stage of my career, and I will not suggest anyone work here. You deserve better. I have racked up 250+ clinical hours that won't even count towards my full licensure because of this place. They don't value POC therapists, and that's very clear.

Cons

Misleading, lack of transparency, disorganized, high turnover, lying to clients and clinicians.

Explore other reviews about Charlie Health

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and flexible hours

Cons

better benefits would be a pro

2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

-Lots of training opportunities -Can choose your own hours (within what group times they have available) -Lots of encouragement and ideas for how to run the groups themselves better -An opportunity for yoga professionals to offer their services in a clinical setting -The company felt way more collaborative and human when I started 2.5 years ago.

Cons

-No opportunity for pay increase or upward mobility as a group facilitator -An AI bot grades you on how you are doing your job, and if you aren't preforming well you are automatically signed up for "coaching" which involves lots of extra meetings to improve skills (regardless if you are already competent at the skill being taught). You aren't actually assessed for what is resulting in these poor metrics by a human, it seems. Even if you are 1% under their target number you get downgraded into the bottom tier of group facilitators. I had an AI bot in my session for literally 1 minute before a client requested it be removed. For that 1 minute the bot was in the session it graded me poorly and affected my metrics negatively. -Every time you talk to a supervisor (GQS) it feels like you are talking to an overly enthusiastic AI bot. It seems like they have scripted responses for any question you have, and the responses don't actually solve any problems and there is nothing you can do about the flaws in the system other than deal with their consequences and capped hours. -I rarely interact with other group facilitators. -My supervisor gets changed so often I don't have time to really connect with them or get to know the team I'm on.

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