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Charlie Health

Is this your company?

If you are hesitating, please avoid this place and these people. - Clinical Outreach Manager Charlie Health Employee Review

1.0
Sep 9, 2025
Recommend
CEO approval
Business Outlook

Pros

The other outreach managers are all so miserable that you can find some funny comrades in the trenches of Charlie Health culture.

Cons

I genuinely don’t have enough words to describe how terrible it is. -I’ve seen managers openly gaslight and invalidate team members. -There’s constantly 55 goal posts to hit and spoiler alert: you’ll never reach any of them. But don’t worry! They’ll make sure you know how bad you’re doing to motivate you to FIGHT! -The culture is unbelievably toxic and almost cult like? 95% sales people that have a complex about “making a difference” while staying in sales. So all the toxicity of sales bro culture hand in hand with complex mental health burnout. Great combo! -Their managers (specifically middle management) are some of the most horrific micro managers I have ever seen. My manager would make people send a paragraph long Slack message by 8:30am or else you got spoken to. -They’ll tell you it’s “autonomous”. I’m not even going to elaborate on how laughable that is. The micromanagement gets down to the fine tune point of whether you log a meeting or a call within an hour. -They have completely saturated the market with reps and still expect growth, and will make you feel bad about it. -I’ve seen them place their absolute best reps on performance improvement plans (i’m talking shooting wayyyy over their numbers) because they had 14 meetings and not 15. -Above all, in the treats and joys of Charlie Health, is the innate toxic positivity that is so insanely hard to digest it makes me physically ill to think back on it. Everyday better be your best day or you WILL hear about it!!!

Explore other reviews about Charlie Health

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and flexible hours

Cons

better benefits would be a pro

2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

-Lots of training opportunities -Can choose your own hours (within what group times they have available) -Lots of encouragement and ideas for how to run the groups themselves better -An opportunity for yoga professionals to offer their services in a clinical setting -The company felt way more collaborative and human when I started 2.5 years ago.

Cons

-No opportunity for pay increase or upward mobility as a group facilitator -An AI bot grades you on how you are doing your job, and if you aren't preforming well you are automatically signed up for "coaching" which involves lots of extra meetings to improve skills (regardless if you are already competent at the skill being taught). You aren't actually assessed for what is resulting in these poor metrics by a human, it seems. Even if you are 1% under their target number you get downgraded into the bottom tier of group facilitators. I had an AI bot in my session for literally 1 minute before a client requested it be removed. For that 1 minute the bot was in the session it graded me poorly and affected my metrics negatively. -Every time you talk to a supervisor (GQS) it feels like you are talking to an overly enthusiastic AI bot. It seems like they have scripted responses for any question you have, and the responses don't actually solve any problems and there is nothing you can do about the flaws in the system other than deal with their consequences and capped hours. -I rarely interact with other group facilitators. -My supervisor gets changed so often I don't have time to really connect with them or get to know the team I'm on.

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