The positives outweigh the negatives - Senior Loan Officer Chase Employee Review

3.0
Aug 29, 2011
Recommend
CEO approval
Business Outlook

Pros

Brand recognition Large supply of inbound leads Autonomy Most supervisors do not micromanage Overtime is allowed most of the time You will be left alone to do your work if you are successful

Cons

The lack of technology is astonishing. Computers and phones are extremely old, they run Internet Explorer 6, which means some web sites are not viewable. The software used to generate loans crashes amost daily (that sounds like an exaggeration but unfortunately it isn't). The loan generating software does not calculate DTI correctly, which is shocking for one of the country's largest banks. Rates are higher than the market, sometimes embarrassingly higher. Chase cut the comp plan by 50%, then raised rates ridiculously high and re-routed inbound calls in order to slow business down. This means mortgage consultants/loan officers will struggle to make money while this comp plan is in effect. Extremely difficult to advance or transfer into another department. Training/education is below average. Way too many compliance items that could be replaced by technology.

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5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly environment to work for.

Cons

As banker we have to produce every month.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

-location & team are important. I had an amazing team and location. Rare, but amazing for making money when aligned. -you can learn the financial industry -reputable company, great CEO -you are highly compensated to win over affluent families banking/wealth/lending relationships.

Cons

-we have 5 managers and each of them get replaced bi-annually. -The management hired does not know anything about finance, yet tasked to manage financial professionals. Zero standards for recruitment. Imagine this: An accounting firm is looking for a new accountant. The manager goes out and hires 5 "accountants" but not a single one of them is a CPA. You think, "how could this happen?" That's JPMC for you. -HIGH PRESSURE SALES TACTICS.***

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