monotonous - Customer Service Representative Chase Employee Review

3.0
Dec 3, 2011
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Good time off. Easy, repetitive work. Good pay for what you do. A nice place to stop over for a few years.

Cons

Hard to get promoted unless willing to scrape with politics for years and then see them hire outside the company. Some managers have been in positions 10+ years with no promotions. Boring work. Every second you work (or don't) is measured. Gets overwhelming sometimes. Like a Ball and Chain.

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5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly environment to work for.

Cons

As banker we have to produce every month.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

-location & team are important. I had an amazing team and location. Rare, but amazing for making money when aligned. -you can learn the financial industry -reputable company, great CEO -you are highly compensated to win over affluent families banking/wealth/lending relationships.

Cons

-we have 5 managers and each of them get replaced bi-annually. -The management hired does not know anything about finance, yet tasked to manage financial professionals. Zero standards for recruitment. Imagine this: An accounting firm is looking for a new accountant. The manager goes out and hires 5 "accountants" but not a single one of them is a CPA. You think, "how could this happen?" That's JPMC for you. -HIGH PRESSURE SALES TACTICS.***

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