A place to work but not a place to stay... - Personal Banker Chase Employee Review

2.0
Dec 21, 2011
Recommend
CEO approval
Business Outlook

Pros

Opportunity to get Series 7 and 63 Licensed paid for by the company Help with Health insurance, paid time off, etc. So much turnover in management becoming a manager would be very attainable. Good incentive plan

Cons

Not to sound negative but: *Turnover is extremely high 4 managers in 6 months, get a new manager fresh from training, brand new to the company and they literally have no idea what they are doing. Don't know the basics of the job except the training buzz words. Think their job is to reprimand bankers for not selling bank products to 70+ year old elderly people. * Incentive/commission but it is all about branch placement, Chase seems to have its "All Star" Branches where people actually make commission (and managers transfer to; from our branch), working at most other branches that do not have massive foot traffic will result in no commission payout. All about where you are placed. *Every customer is a target and you are seen as incompetent if you don't talk someone into something they don't need. New managers come in enthusiastic and for one reason or another end up transfering or quitting all together. *Extremely micromanaged. Management routinely comes over to crack the whip and make you cold call lists of people as if you are not working. Then go fart around in the back or sit on their cell phones. *Scheduling time off is nearly out of the question, management tries to guilt trip you and make you feel like you are personally inconveniencing them for trying to take time off even 1 month in advance. While we do not get our schedules for the next week even 5 days in advance. *Managment does not value employees under them. Condesending approach.

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5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly environment to work for.

Cons

As banker we have to produce every month.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

-location & team are important. I had an amazing team and location. Rare, but amazing for making money when aligned. -you can learn the financial industry -reputable company, great CEO -you are highly compensated to win over affluent families banking/wealth/lending relationships.

Cons

-we have 5 managers and each of them get replaced bi-annually. -The management hired does not know anything about finance, yet tasked to manage financial professionals. Zero standards for recruitment. Imagine this: An accounting firm is looking for a new accountant. The manager goes out and hires 5 "accountants" but not a single one of them is a CPA. You think, "how could this happen?" That's JPMC for you. -HIGH PRESSURE SALES TACTICS.***

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