5.0
Feb 12, 2012
Current employee
Redding, CA
Recommend
CEO approval
Business Outlook
Pros
The new focus is all about the customer. The products and technology are leader of the pack. Good leadership in management. Clear objectives. There is sales pressure, but not to any degree where you question your job security - with underperformance comes more coaching, that's all (you have to do very poorly for a long time for it to affect your job security). The incentives are very generous in my opinion.
Cons
The banking rates are average so people who shop for rates all over town can usually find something better at a very small bank or a credit union so we get some opposition from that. "Big banks" have a bad rep so that's tough to combat, but Chase is doing a phenomenal job with putting the customer first since 2011.