If you have anything else offered, take that instead! - Personal Banker Chase Employee Review

MICROMANAGEMENT is a corporate culture, no work/life balance, nothing you do will ever be good enough. This division of the company LOVES role-playing. Your manager will encourage you to try to help the branch increase profit (I use the term "encourage" loosely, they actually will question, cajole, and berate) by offering whatever makes the branch the most money to the customer. When you go for a meeting with your manager during an account opening, expect the conversation to go like this - "So, did you offer Mr. Customer a credit card?" No.... "Well, why not?" Well, remember when I told you that they filed for bankruptcy last week and they got their car repossessed last month? "Well, you can't assume anything....why don't I go over there with you and tell Mr. Customer about the benefits of our Freedom Card?" Seriously, it's like that. Oh, and you know how they LOVE to have Bankers greet you at the branch? It's so the banker can get the customer's cheeks in the seat so that bankers can try and sell every product available. Thought you were just gonna cash a check real quick? yeah, good luck with that....the Banker will be harassed to pull the customer out of the lobby to do the "1-2-3 Drill" to sell products. Sales is a culture for the Personal Bankers, no matter what your interviewer may tell you during the interview.