1.0
Oct 4, 2012
Former employee, more than 3 years
Recommend
CEO approval
Business Outlook
Pros
The benefits are great and include medical, dental, 401K and pension.
Cons
As a branch manager, you are treated like they own you. You are expected to follow scripts for everything and hound customers immediately upon entering the branch. Middle management is instructed to keep close control on branch personnel, beginning with the branch manager, who in turn is expected to rule with a tight fist. They also expect everyone in the branch to be happy and helpful to customers, while trying to sell them additional services that they don't want or need.