Pros
lunch break if you don't feel too much pressure to work through and do more files to make up for one mistake in order to raise your score. You may get stressed out enough to go on disability - as many at this site have, due to anxiety, stress and lack of sleep.
Cons
unrealistic audit scores of 0% or 100% per file - every file audited, no morale whatsoever. Company has no work life balance at all...you have to schedule 24 hrs in advance for sick time or get "dinged" for calling in sick (referenced as an occurance). I've worked for them a number of years and only had this experience most recently - poor treatment of staff, unrealistic expectations, no human factor at all and silence all day every day. If you talk at all you will be under the radar and Manager will tell your sup to reprimand you. You are to talk only on break and lunch. Weekly changes to expectations. No career ops in San Diego due to focus is Default - ie: Loss Mit, BK and FC. Pay is decent now that they did pay adjustments - but now expectations are beyond reasonable. Cost of benefits offered takes that pay adjustment and leaves you with less take home pay. Raising concerns of atmosphere, training and expectations puts you in the spotlight and next in line for termination. No culture, no values, bullying of staff to perform and be perfect. CEO is very knowledgable - I'm sure has no clue what goes on at the branch level. "Too Big to Fail" . Need for counseling and medication, disability or workman's comp leave due to stress and anxiety.