Pros
Looks good on resume as company has a strong history.
Cons
I could not wait until I found something else while at Chase. It was a micromanaged environment with little to no downtime, extremely stressful because of high DAILY goals to close loans., and your literally just a number as you actually have a number you sign into everything with. Its processing call center style! The management pretty much awards you with sugar like the "candy cart" or jeans which makes you sit more and eat a ton of junk. One girl close to me got a blood clot and probably due to excessive sitting and no focus on employee health physically or mentally. The management pins you against your other "teammates" by writing your name on a board and number of loans closed. Most companies have monthly or quarterly goals not here!! So, very stressful and alot of pressure for barely that much money and no commission. Also, they started to have everyone wear headsets that beep when someone calls so your all the sudden on the phone no matter what your in the middle of as your "processing." The headsets were uncomfortable as they have to be on all day. You also have to push an in and out button if you go to the bathroom. The managers watch where you are from these lights on the computer all day. They of course do not have to wear them and many times stand around a chit chat which noone else can do except management. The job is like an assembly line. You call a new customer and read word for word off a template that you just full in the customers personal info so very not personal experience and you as the worker feel and sound like a robot. Chase records all your calls with customers and its like big brother always watching you because all of the sudden you will get a message from this "team" to go over how you did. Again, so stressful as it's random and creates so much anxiety. It was absolutely horrible!! Many of their employees are overseas so your trying to coordinate with other people in a complete different time zone. Management looks down at you like bug to be squashed if your not motivated 100% of the time to close loans. It's demeaning as a college graduate to be treated like a number and people are let go constantly like the wind. Very sad.