I would rather jump in front of the 6 train then ever go back - Personal Banker Chase Employee Review

1.0
Dec 13, 2013
Recommend
CEO approval
Business Outlook

Pros

It was a job and a paycheck.

Cons

My managers were completely incompetent. Absolutely no room for advancement. Their idea of advancement was to tell you they would move you and have you take on more responsibilities. Send you to go on a ridiculous amount of interviews, just to say you’re not ready. So unless you blow your managers good luck moving around. They change the incentive plan every year lowing the value of products you sell and make it harder to reach the goals. If you want to make money you better lose your ethics real quick. Be prepared to offer products to people who don't need them or want them. An example would be giving anyone with enough money in their personal account a business account even if they don't have a business. I was invited to two focus groups to help make employees happier and see what works and what doesn't. I was told speak your mind because they want to hear the good, the bad, and the ugly. Was also told your management won’t hear about anything that is said or who said it. Prior to me going to the meeting my branch manager told me "If you don't have anything nice to say don't say anything at all". At this point in my time there, I didn't care anymore. I said what I thought and brought up all the things that were going on in my branch that bothered me. My manager knew what I said before I even got back to the branch. I put a target on my back. I called HR to report my manager because of a comment she made to me that was really inappropriate and degrading. During this call I was asked all my information: standard id and name when I asked why the HR person said so they can contact the DM and let them know what was going on. As well as set up a meeting with me the DM and BM. I said no thank you and hung up. A few days later my manager brought up in the morning huddle that the DM was upset with her because someone on her team had called HR. Making that target on my back even bigger. She was definitely told without a doubt in my mind by the DM. Going forward from there I was treated completely different. I was treated like garbage, was told that if I didn't make sales I wouldn't have a job. “We can get anyone off the street to do your job” – My Branch manager. Thanks for the confidence  Let’s not forget the managers will always try and make you sign documents that they write up. Oh and if you don’t sign be ready for some repercussions. The purpose of this is so they can fire you for breaking some rule they make up and not allow you to file for unemployment. If you going to work here good luck, my only recommendation would be never sign anything that management forces you to sign.

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Pros

Friendly environment to work for.

Cons

As banker we have to produce every month.

3.0
Jul 9, 2026
Recommend
CEO approval
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Pros

-location & team are important. I had an amazing team and location. Rare, but amazing for making money when aligned. -you can learn the financial industry -reputable company, great CEO -you are highly compensated to win over affluent families banking/wealth/lending relationships.

Cons

-we have 5 managers and each of them get replaced bi-annually. -The management hired does not know anything about finance, yet tasked to manage financial professionals. Zero standards for recruitment. Imagine this: An accounting firm is looking for a new accountant. The manager goes out and hires 5 "accountants" but not a single one of them is a CPA. You think, "how could this happen?" That's JPMC for you. -HIGH PRESSURE SALES TACTICS.***

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