Frustrating - Customer Service Representative Chase Employee Review

1.0
May 15, 2014
Recommend
CEO approval
Business Outlook

Pros

Most of the people working there are good people.

Cons

The benefits used to be great, but in the last few years they have started cutting back slowly. They push a healthy lifestyle but when they claim to be rewarding their employees they hand out candy, cookies & ice cream instead of raises. The CEO gets millions of dollars in bonuses every year while saying he doesn't believe in giving out bonuses to the employees. Pay is ok if you don't have a family to support, but could & should be better for such a large bank.

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5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly environment to work for.

Cons

As banker we have to produce every month.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

-location & team are important. I had an amazing team and location. Rare, but amazing for making money when aligned. -you can learn the financial industry -reputable company, great CEO -you are highly compensated to win over affluent families banking/wealth/lending relationships.

Cons

-we have 5 managers and each of them get replaced bi-annually. -The management hired does not know anything about finance, yet tasked to manage financial professionals. Zero standards for recruitment. Imagine this: An accounting firm is looking for a new accountant. The manager goes out and hires 5 "accountants" but not a single one of them is a CPA. You think, "how could this happen?" That's JPMC for you. -HIGH PRESSURE SALES TACTICS.***

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