Not bad - Lead Associate Operations Chase Employee Review

4.0
Mar 13, 2021
Recommend
CEO approval
Business Outlook

Pros

good work life balance. 3 weeks of vacation, 3 personal days & 2 weeks of sickday that can rollover. insurance benefits, 401k

Cons

dealing with rude customers. getting bad surveys under your name every week for customer experience can create alot of pressure because sometimes it's not your fault. bankers have to make 75-90 phone calls a week mandatory.

Explore other reviews about Chase

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive, Attentive, Considerate, Mindful, Learning experience

Cons

Particularly hands off in regards to training

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

-location & team are important. I had an amazing team and location. Rare, but amazing for making money when aligned. -you can learn the financial industry -reputable company, great CEO -you are highly compensated to win over affluent families banking/wealth/lending relationships.

Cons

-we have 5 managers and each of them get replaced bi-annually. -The management hired does not know anything about finance, yet tasked to manage financial professionals. Zero standards for recruitment. Imagine this: An accounting firm is looking for a new accountant. The manager goes out and hires 5 "accountants" but not a single one of them is a CPA. You think, "how could this happen?" That's JPMC for you. -HIGH PRESSURE SALES TACTICS.***

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