Shady Promotion Promises - Personal Banker - Small Business Specialist Chase Employee Review

2.0
Aug 12, 2014
Recommend
CEO approval
Business Outlook

Pros

I learned a lot while working for Chase and experienced multiple aspects of the business. I learned what I like and don't like in a career and a company I work for.

Cons

They are almost always under staffed for 2 major reasons. (1) They don't fill positions at all or take forever to do it when someone leaves, because they decided it is better to hire someone with banking experience and their licenses already and (2) they hire the wrong people for teller positions because they only offer part time work. If you are looking to advance within the organization what you will likely experience is the pile more and more responsibility on you without any pay raises. I was told for 2 years I was being prepared to be moved into the branch manager trainee program and it kept being postponed with the promise of it being within the next 6 months. I then relocated for another position and after 3 weeks in the position was forced into my old position (great bait and switch.) High expectation for outbound calls to set appointments with customers assigned to your branch to come in for account reviews to try to get additional sales. The calls themselves aren't bad, but they aren't a productive use of company time when the results from them are so minimal.

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5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly environment to work for.

Cons

As banker we have to produce every month.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

-location & team are important. I had an amazing team and location. Rare, but amazing for making money when aligned. -you can learn the financial industry -reputable company, great CEO -you are highly compensated to win over affluent families banking/wealth/lending relationships.

Cons

-we have 5 managers and each of them get replaced bi-annually. -The management hired does not know anything about finance, yet tasked to manage financial professionals. Zero standards for recruitment. Imagine this: An accounting firm is looking for a new accountant. The manager goes out and hires 5 "accountants" but not a single one of them is a CPA. You think, "how could this happen?" That's JPMC for you. -HIGH PRESSURE SALES TACTICS.***

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