4.0
May 28, 2022
Former employee, more than 5 years
San Diego, CA
Recommend
CEO approval
Business Outlook
Pros
PTO, amount of holidays off, office hours, health benefits, incredible retirement/401k match, great training.
Cons
Micromanaged, they tracked every call and all activity, no flexibility in work hours for branch employees. Though they have great training there are many scripts that have to be follow verbatim when dealing with clients. It feels fake and forced at times. Compensation is lower than other banks. Customer support is mostly outsourced to other countries which can lead to poor customer experience.