Extremely high turnover in retail banking - Personal Banker Chase Employee Review

1.0
Oct 27, 2010
Recommend
CEO approval
Business Outlook

Pros

-Pay is okay relative to other banks -Good recognition on the resume

Cons

-Extremely Micromanaged -Very Political - I found myself at one point arguing with another banker from another location over a $25 dollar/pvc sale. That was what Chase reduced me to. I had 2 leads of 75k+ investments stolen because my Financial Advisor was new and didn't properly protect the leads that I generated -Workplace experience depends on the manager: mine routinely broke company policy when it was convenient for her but has taken action that resulted in the firing of 4 employees in my branch in the last year over mostly minor policy issues -You have to "drink the kool-aid" to be successful. That is, you have to fool yourself that you are doing what is best for the customer when you talk them into products that aren't competitive with even other major banks. (Savings account and CD rates are much lower than other banks) -No opportunities for lateral movement. The company specifically discourages transitioning into the JPMorgan side, or even the corporate Chase side

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5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly environment to work for.

Cons

As banker we have to produce every month.

4.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule for part time.

Cons

The benefit package is underwhelming

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