Numbers Above All - Card Service Specialist III Chase Employee Review

2.0
Oct 22, 2022
Recommend
CEO approval
Business Outlook

Pros

Good benefits, pay is good, and the Team Leaders + Division Leaders in the call-center I worked at were all really great people.

Cons

The upper management, who aren't on site, have no clue. A couple years back they switched to a punishment system that was all about whip-cracking and firing anyone that has the same problem area for more than a few months even if they exceed expectations everywhere else, then they started tightening the screws on efficiency metrics to the point a couple groups ended up in open revolt. Also, raises barely keep ahead of the starting-pay hikes for new hires.

Explore other reviews about Chase

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good schedule like co workers

Cons

Need more pay and would like more training

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

-location & team are important. I had an amazing team and location. Rare, but amazing for making money when aligned. -you can learn the financial industry -reputable company, great CEO -you are highly compensated to win over affluent families banking/wealth/lending relationships.

Cons

-we have 5 managers and each of them get replaced bi-annually. -The management hired does not know anything about finance, yet tasked to manage financial professionals. Zero standards for recruitment. Imagine this: An accounting firm is looking for a new accountant. The manager goes out and hires 5 "accountants" but not a single one of them is a CPA. You think, "how could this happen?" That's JPMC for you. -HIGH PRESSURE SALES TACTICS.***

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