Pros
Free lunch which is late or stolen by another underpaid , overworked employee
Cons
- there are 25+ managers employed at this office, maybe 2 or 3 you would consider "good" and those are on night shift. - call center job.. self explanatory ( often work through break, never stand up, headsets are particularly bad ) - HUGE turnover (the week I left there were 3 others. Including an employee who had been there for over 10 years, fired in a heartbeat.) - in the year I was there, i counted well over 10 emails saying who had quit / been fired. 2 of our 10 trainees walked out mid way through training . (literally walked out) - trainers are hideously prepared and the content is exceptionally dry. They don't seem to care much. - you will constantly be pryed at by group managers to accept additional duties. ( including training yourself between calls, working late, weekends, from home , to route calls for other busy engineers because of the huge understanding issues. ) - free lunch seems to be sucking people in .. I assure you this arrives cold and is heavily fried/greasy. If you are on night the food sits for up to 6 hrs at room temperature before you arrive. - they will tell you that you can be moved off the night shift within a few months, this will likely not happen for years, while new hires take the day shift positions. - they never back up the engineer should a conflict arise, and if you defend yourself in the slightest you stand to be terminated. - you will be relentlessly frustrated to the point of giving up every single day of your life. And management will keeep coming - unless you are severely overweight or unable to move/ show and type of natural human spirit, I urge you to find a healthier job.