3.0
Sep 1, 2015
Former employee, more than 3 years
Virginia Beach, VA
Recommend
CEO approval
Business Outlook
Pros
There really isn't anything positive to say about the service dept except that the staff would be the only reason I'd go.
Cons
Where do I begin ! There are so many problems with the service dept. they keep your vehicle for longer than it should, their not competive when it comes to pricing, they hire techicians who have barely any knowledge on the type of vehicle their working on. Another downfall is the Managment. They have no clue on what the customer expects from their establishment until something goes wrong. You never see them out conversating with customers much less the employees to find out customers needs.