Overrated - Customer Success Manager Checkr Employee Review

2.0
Sep 22, 2025
Recommend
CEO approval
Business Outlook

Pros

The work is remote and your colleagues are great

Cons

Upper management and executives are bootlickers. They have no interest in listening to the people who are working on the ground, grinding and have first hand experience with the product. The only way you can get promoted is if you're a Yes Man.

Explore other reviews about Checkr

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance and company culture

Cons

Growth opportunities are limited now.

2.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great insurance. Learning Stipends, etc

Cons

-Senior leadership only cares about what is new and shiny. -They treat AI like a religion. Forcing everyone to use AI for everything as though we don't realize that the end goal is to eliminate our roles - All Hands Meetings every month where Senior Leadership pats themselves on the back while ignoring any existing issues. - Support is treated like a necessary evil instead of a fundamental part of doing business. Would prefer to ship the roles overseas or replace with AI - Extremely high attrition for Senior Leadership.

2
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