Product first company - Strategic Customer Success Manager Checkr Employee Review

5.0
Aug 12, 2022
Recommend
CEO approval
Business Outlook

Pros

Really love working at a product first company that consistently releases beta products, as a CSM it makes our jobs significantly easier!

Cons

They have made significant variable comp changes and rolled back additional commission prematurely, it’s difficult now to understand how you can overperform to earn additional commission

Explore other reviews about Checkr

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance and company culture

Cons

Growth opportunities are limited now.

2.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great insurance. Learning Stipends, etc

Cons

-Senior leadership only cares about what is new and shiny. -They treat AI like a religion. Forcing everyone to use AI for everything as though we don't realize that the end goal is to eliminate our roles - All Hands Meetings every month where Senior Leadership pats themselves on the back while ignoring any existing issues. - Support is treated like a necessary evil instead of a fundamental part of doing business. Would prefer to ship the roles overseas or replace with AI - Extremely high attrition for Senior Leadership.

2
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