Supportive team, good work life balance - Customer Success Manager (CSM) Checkr Employee Review

5.0
Aug 11, 2024
Recommend
CEO approval
Business Outlook

Pros

+ Amazing and supportive colleagues who are always willing to help. + Good work-life balance, making it easier to manage personal and professional life. + Great perks and benefits, including comprehensive health coverage and wellness programs. + Engaged and enthusiastic customers who value our product and provide constructive feedback.

Cons

+ The product still has some gaps, particularly in data quality, which can impact customer satisfaction. + The engineering team is talented but still maturing, leading to occasional delays and challenges in product development.

Explore other reviews about Checkr

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance and company culture

Cons

Growth opportunities are limited now.

2.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great insurance. Learning Stipends, etc

Cons

-Senior leadership only cares about what is new and shiny. -They treat AI like a religion. Forcing everyone to use AI for everything as though we don't realize that the end goal is to eliminate our roles - All Hands Meetings every month where Senior Leadership pats themselves on the back while ignoring any existing issues. - Support is treated like a necessary evil instead of a fundamental part of doing business. Would prefer to ship the roles overseas or replace with AI - Extremely high attrition for Senior Leadership.

2
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