Great benefits, but culture and leadership have declined - Operations Specialist Checkr Employee Review

• Since 2023–2024, the culture has taken a sharp downturn and hasn’t recovered. • Leadership—especially in operations—feels unqualified and inconsistent. Many new hires from BPO/outsourced backgrounds have weakened the company culture. • While they push for high performance, they lack the kind of leadership that inspires and guides people effectively. • Career growth is near impossible despite claims that they support employee development. • Too many useless workflows and constant organizational shifts that make things more frustrating than productive. • Many employees stay only because of the benefits; otherwise, turnover would likely be higher.