Out of Money. Cutting every day to live. Buyer Beware - Manager ChenMed Employee Review

1.0
Apr 3, 2026
Recommend
CEO approval
Business Outlook

Pros

They have a great vision. They make you recite this creed every meeting and it's important. Love, Accountability and Passion. They truly take care of a sick and needy population that no one wants. "It's about the population".

Cons

Layoffs, metrics and 5 miles between leadership and the ground. While I was here there was over 5 rounds of layoffs and numerous restructurings. There have been 2 rounds already this year in Q1. Everyone shows up to work wondering if they're going to be able to log in or if today's the day. No communication. That feeling is real everywhere on the ground floor. If you're good at your job, you'll get a promotion in title, city or regional responsibility but little pay increase. "It's about who we serve". It's not about who we serve. It's about getting a non compliant population to be compliant with what WE want which is the cheapest option. NOT what the patient wants. They want to see a doctor that's not on our CPL? Talk them out of it. Want to goto the ER? Have someone meet them there and uber them to center. Senior Leadership has surrounded themselves with "yes men". Are we scheduling appointments timely at this location? "Yes" but in reality, the centers have lost 40% of their staff and are booked 3 weeks out and will cancel half of those appointments because they have no staff. So Miami doesn't know what everyone is doing. MD's are being ground up and the bad patients get dumped into new MD's panels sabotaging their metrics out the gate for the first few years. They don't feel successful so they leave. Short staffed again. Rinse and Repeat. Regular staff hired then laid off within 2 months because the budget is no longer there. They just let 40 people go and are having a hiring event this weekend. There's been 2 bonus payouts in 5 years. Those two were at 50% or less. HR makes it sound like it will happen. It won't. Don't include it in your comp thinking.

Explore other reviews about ChenMed

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

-ValueBased care driven. -Mission and Vision. -Growth opportunity. -Work-life balance.

Cons

Challenges to meet metrics dependent on market/location- but not impossible

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ChenMed Response
2w
Thank you for the 5-star review and for helping us bring more good days to our patients. We appreciate your feedback regarding center metrics. Each community presents unique circumstances, and we appreciate your recognition that success is still achievable when we support each other.
2.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote Work Flexibility: The ability to work from home offers a great work-life balance and a highly flexible day-to-day environment. Excellent Peers: The general staff and fellow employees are incredibly nice, professional, and great to collaborate with. There is a strong sense of peer-to-peer camaraderie.

Cons

Disrespectful Direct Management: My immediate supervisor frequently displays a disrespectful and condescending attitude toward direct reports. Constructive feedback is non-existent; instead, mistakes are met with public or private hostility rather than professional coaching. Complete Lack of Support: Management offers zero support when challenges arise. They provide no guidance or assistance leaving direct reports entirely on their own to figure things out.

1
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ChenMed Response
2d
Thank you for sharing your experience and for your three-plus years of dedication to ChenMed. We take your concerns about management behavior and lack of support very seriously. Every ChenMed employee deserves to be treated with dignity and respect, and to receive the guidance they need to succeed. This is a core part of who we are and how we expect our leaders to show up for their teams. If you are open to sharing more details, we encourage you to reach out directly to our HR team: employeerelations@chenmed.com, where all concerns are handled with care and confidentiality.
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