Great team but concerning leadership and culture issues - Anonymous employee ChenMed Employee Review

1.0
May 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My immediate team was amazing and I looked forward to work each day because of them. I also believed that the work we did benefited seniors who needed it most.

Cons

Senior leadership is too quick to make decisions and it’s resulted in a sinking ship. All the recent budget cuts and layoffs are concerning. Not to mention the lack of transparency and secrecy around these decisions. They apply for “Great Place to work” meanwhile in the background they are laying people off. Completely tone deaf and don’t truly care about their employees. The “culture” is just a mask for what’s really going on.

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ChenMed Response
1d
We are sorry to hear you are upset about recent changes in the organization. The fact that our company enhancement scores continues to stay high and at Great Place to Work standards in these challenging times for Medicare Advantage providers is a testament to our culture here of love, accountability and passion. Change is inevitable and we have to always be working together to evolve with the changing environment of our space in healthcare. We hate when some reductions in our teams occur because it is so difficult and hard to say goodbye, but we must never stop improving and becoming more efficient in these V28 cuts - and we will always put patient care and our people first in all we do and consider.

Explore other reviews about ChenMed

5.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

schedule, no weekends or holidays

Cons

very busy and upper management didnt have great communication on companys direction or bonuses/merits

2.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote Work Flexibility: The ability to work from home offers a great work-life balance and a highly flexible day-to-day environment. Excellent Peers: The general staff and fellow employees are incredibly nice, professional, and great to collaborate with. There is a strong sense of peer-to-peer camaraderie.

Cons

Disrespectful Direct Management: My immediate supervisor frequently displays a disrespectful and condescending attitude toward direct reports. Constructive feedback is non-existent; instead, mistakes are met with public or private hostility rather than professional coaching. Complete Lack of Support: Management offers zero support when challenges arise. They provide no guidance or assistance leaving direct reports entirely on their own to figure things out.

1
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ChenMed Response
1d
Thank you for sharing your experience and for your three-plus years of dedication to ChenMed. We take your concerns about management behavior and lack of support very seriously. Every ChenMed employee deserves to be treated with dignity and respect, and to receive the guidance they need to succeed. This is a core part of who we are and how we expect our leaders to show up for their teams. If you are open to sharing more details, we encourage you to reach out directly to our HR team: employeerelations@chenmed.com, where all concerns are handled with care and confidentiality.
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