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      Caring mission overshadowed by poor leadership and pressure - Anonymous employee ChenMed Employee Review

      1.0
      May 23, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      They are focusing on communities that need it the most. Faith is a big part of their culture

      Cons

      Leadership is either incompetent or malicious. They have made changes that squeeze physicians like me and put a lot of pressure on them. They have no idea what it has done to us on the ground. We have metrics that are inattainable and processes that increase admin burden 10x. They say it is to improve outcomes, but it seems it is more about generating more revenue and how much money they can save. It seems the owners want to sell as soon as they can. They tried to sell before and failed - why would they not want this now? Then what happens? It doesn't seem like they care

      avatar
      ChenMed Response
      1d
      We are sorry you are feeling more pressure as a physician here at ChenMed. We take these comments and the comments in our surveys very seriously which is why we are currently working diligently to remove and reduce administrative burdens on our physicians and providers. We have a team working on this and studying which activities are most time consuming and prioritizing those first. We at ChenMed have more support staff and smaller patient panels for our physicians to also help. We will never stop working to improve. We are not positioning to sell - actually we are working to thrive in this constrained environment of Medicare Advantage.

      Explore other reviews about ChenMed

      5.0
      May 19, 2026
      Nurse practitioner
      Recommend
      CEO approval
      Business Outlook

      Pros

      -ValueBased care driven. -Mission and Vision. -Growth opportunity. -Work-life balance.

      Cons

      Challenges to meet metrics dependent on market/location- but not impossible

      avatar
      ChenMed Response
      2w
      Thank you for the 5-star review and for helping us bring more good days to our patients. We appreciate your feedback regarding center metrics. Each community presents unique circumstances, and we appreciate your recognition that success is still achievable when we support each other.
      2.0
      Jun 23, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote Work Flexibility: The ability to work from home offers a great work-life balance and a highly flexible day-to-day environment. Excellent Peers: The general staff and fellow employees are incredibly nice, professional, and great to collaborate with. There is a strong sense of peer-to-peer camaraderie.

      Cons

      Disrespectful Direct Management: My immediate supervisor frequently displays a disrespectful and condescending attitude toward direct reports. Constructive feedback is non-existent; instead, mistakes are met with public or private hostility rather than professional coaching. Complete Lack of Support: Management offers zero support when challenges arise. They provide no guidance or assistance leaving direct reports entirely on their own to figure things out.

      1
      avatar
      ChenMed Response
      1d
      Thank you for sharing your experience and for your three-plus years of dedication to ChenMed. We take your concerns about management behavior and lack of support very seriously. Every ChenMed employee deserves to be treated with dignity and respect, and to receive the guidance they need to succeed. This is a core part of who we are and how we expect our leaders to show up for their teams. If you are open to sharing more details, we encourage you to reach out directly to our HR team: employeerelations@chenmed.com, where all concerns are handled with care and confidentiality.
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