Terrible Market Culture - Anonymous ChenMed Employee Review

1.0
Jun 15, 2021
Recommend
CEO approval
Business Outlook

Pros

Mission is exceptional, seniors get great care at Chen Med. They truly do care about the population they serve.

Cons

PCP's are treated with much more respect than Directors. HR turns a blind eye to racist comments from certain PCP, and ignores staff's complaints. Retaliation will occur if you go to HR about a doctor. Corporate needs to know what is truly going on in Philadelphia, they are losing amazing talent due to the ignorance of several doctors. It is such a toxic environment, and quite frankly they treat high level directors like assistants.

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ChenMed Response
5y
I would first like to thank you for the recognition that our Mission is exceptional and we genuinely care about the seniors we serve. I also want to emphasize that we also genuinely care about our people and the work environments in each of our locations. HR will never turn a blind eye to any claim of discrimination or inappropriate comments that we learn may have been said. We always address these situations and I assure everyone that this situation was no exception. To be clear, the ChenMed family of companies strictly prohibits illegal discrimination or retaliation, and when complaints are raised. We have a strong track record of swiftly investigating and resolving concerns. More than that, we go to great lengths to support a culture of inclusivity and diversity company-wide. For more, review Instagram https://www.instagram.com/p/CQSjAZJFOSR/ or https://www.instagram.com/lifeatchenmed/

Explore other reviews about ChenMed

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

-ValueBased care driven. -Mission and Vision. -Growth opportunity. -Work-life balance.

Cons

Challenges to meet metrics dependent on market/location- but not impossible

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ChenMed Response
1mo
Thank you for the 5-star review and for helping us bring more good days to our patients. We appreciate your feedback regarding center metrics. Each community presents unique circumstances, and we appreciate your recognition that success is still achievable when we support each other.
1.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits Pay Co-workers Patients That’s all

Cons

Micromanagement at its finest. Providers don’t have the authority to do what is best for patients. I have worked in prisons and it is easier to get patients care they need there than it is working for Chenmed. They have you recite this saying every morning. Something about how their goal is to give their patients “more good days.” It’s all a load of crap. Their goal is to give the CEO and the Chen family more money and more good days. They think you can see these complex patients in 5 minutes. “Just have them come back every day,” they say as if that’s not taxing for an elderly person. Just stay away from this place and keep your loved ones away too.

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