Smoke and Mirrors - Anonymous employee ChenMed Employee Review

2.0
Feb 24, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people you work with are great and care about the mission, to serve seniors. You will grow and develop because of the challenges you will have to face. Salary is good, benefits okay.

Cons

This company has been in a steep decline starting in 2022. Multiple waves of company layoffs in 2023 already - some saying that 15% of the 6k employees were released. Now there’s also a hiring freeze. When you get laid off they give you a separation agreement which prevents you from sharing details of your package with others. It also bans you from sharing factual reviews of the company (like this one). If you do - you violate your agreement and don’t get your severance package. They just announced that nobody in the company will be receiving their short term bonuses or long term bonuses this year. ZERO BONUS PAYOUT across all bonuses (company is profitable). Everyone expected those bonuses in 2 weeks and leadership never alluded to the challenges throughout the year that would cause such a negative outcome to employees. The company operates like a big mom and pop shop - the board and executive leadership work with short term mindset, lacking long term strategic direction. Most leaders are “yes men” to the family because they fear appropriately challenging could risks their own job. CEO and leadership lack transparency and integrity. Recently stated in Ianuary we’re in an excellent financial position and not laying off people like other companies. Going as far as to say “the grass isn’t greener on the other side” all while planning for zero bonuses and layoffs across the company. ZERO transparency to goals. Have been told “we didn’t meet goals the last two years” but nobody knows what those financial goals are because executive leadership doesn’t trust their employees. Meanwhile we’ve doubled our patient panels and locations since 2020. Sales people be warned- the goals they set for the role are nearly impossible to hit. 4 out of every 5 sales people are not hitting performance goals so what they tell you can make is not reality. Business priorities changes on the dime based on what the family wants. Don’t get attached to projects or anything you’re working on because you can redirected without notice. Run, don’t walk, away from any opportunity here until the company has the right leadership in place to actually take care of employees. This place is currently a dumpster fire right now.

Explore other reviews about ChenMed

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

-ValueBased care driven. -Mission and Vision. -Growth opportunity. -Work-life balance.

Cons

Challenges to meet metrics dependent on market/location- but not impossible

avatar
ChenMed Response
2w
Thank you for the 5-star review and for helping us bring more good days to our patients. We appreciate your feedback regarding center metrics. Each community presents unique circumstances, and we appreciate your recognition that success is still achievable when we support each other.
2.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote Work Flexibility: The ability to work from home offers a great work-life balance and a highly flexible day-to-day environment. Excellent Peers: The general staff and fellow employees are incredibly nice, professional, and great to collaborate with. There is a strong sense of peer-to-peer camaraderie.

Cons

Disrespectful Direct Management: My immediate supervisor frequently displays a disrespectful and condescending attitude toward direct reports. Constructive feedback is non-existent; instead, mistakes are met with public or private hostility rather than professional coaching. Complete Lack of Support: Management offers zero support when challenges arise. They provide no guidance or assistance leaving direct reports entirely on their own to figure things out.

1
avatar
ChenMed Response
1d
Thank you for sharing your experience and for your three-plus years of dedication to ChenMed. We take your concerns about management behavior and lack of support very seriously. Every ChenMed employee deserves to be treated with dignity and respect, and to receive the guidance they need to succeed. This is a core part of who we are and how we expect our leaders to show up for their teams. If you are open to sharing more details, we encourage you to reach out directly to our HR team: employeerelations@chenmed.com, where all concerns are handled with care and confidentiality.
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