Going in the wrong direction - Account Manager ChenMed Employee Review

1.0
Nov 29, 2023
Recommend
CEO approval
Business Outlook

Pros

You get to work for a company that helps the people that need it the most.

Cons

Company is moving from family owned/managed to corporate and bringing the worst practices of corporate america, anything to cut costs so they have recently remove benefits from associates, refused to pay bonuses, and laid off 300 people right before the holidays. The new management lacks charisma, compassion and empathy.

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ChenMed Response
2y
Thank you for taking the time to share your feedback. We are truly thankful for our employees’ valuable time, dedication, and contribution to our organization. We value the input of our team members and would like to offer our Employee Relations email as a point of contact to discuss your feedback further: employeerelations@chenmed.com.

Explore other reviews about ChenMed

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

-ValueBased care driven. -Mission and Vision. -Growth opportunity. -Work-life balance.

Cons

Challenges to meet metrics dependent on market/location- but not impossible

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ChenMed Response
2w
Thank you for the 5-star review and for helping us bring more good days to our patients. We appreciate your feedback regarding center metrics. Each community presents unique circumstances, and we appreciate your recognition that success is still achievable when we support each other.
2.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote Work Flexibility: The ability to work from home offers a great work-life balance and a highly flexible day-to-day environment. Excellent Peers: The general staff and fellow employees are incredibly nice, professional, and great to collaborate with. There is a strong sense of peer-to-peer camaraderie.

Cons

Disrespectful Direct Management: My immediate supervisor frequently displays a disrespectful and condescending attitude toward direct reports. Constructive feedback is non-existent; instead, mistakes are met with public or private hostility rather than professional coaching. Complete Lack of Support: Management offers zero support when challenges arise. They provide no guidance or assistance leaving direct reports entirely on their own to figure things out.

1
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ChenMed Response
4d
Thank you for sharing your experience and for your three-plus years of dedication to ChenMed. We take your concerns about management behavior and lack of support very seriously. Every ChenMed employee deserves to be treated with dignity and respect, and to receive the guidance they need to succeed. This is a core part of who we are and how we expect our leaders to show up for their teams. If you are open to sharing more details, we encourage you to reach out directly to our HR team: employeerelations@chenmed.com, where all concerns are handled with care and confidentiality.
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