"Patients Come First — Employees Come Last" - Care Promoter ChenMed Employee Review

3.0
Jun 5, 2025
Recommend
CEO approval
Business Outlook

Pros

The organization has a strong model of care focused on patients. They truly prioritize patient well-being and deliver high-quality service.

Cons

Unfortunately, that same level of care doesn’t extend to employees. There’s little to no opportunity for advancement, and promotions are often given to new hires rather than those who have proven themselves through hard work and dedication.

avatar
ChenMed Response
1y
Thank you for your candid review. It's rewarding to know that our patient-focused care and commitment to high standards of service are clearly evident. Your feedback regarding career advancement for employees is important. We understand that in some specialized medical professions, the traditional path of upward promotion might be less common. However, we believe growth isn't solely about climbing a ladder. We are dedicated to providing opportunities for our employees to develop new skills, expand their expertise, and explore lateral moves or specialized roles that can enhance their career satisfaction and contribution. We are actively reviewing how we can best support our team members in their individual professional journeys, recognizing the diverse ways in which growth can occur in healthcare.

Explore other reviews about ChenMed

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

-ValueBased care driven. -Mission and Vision. -Growth opportunity. -Work-life balance.

Cons

Challenges to meet metrics dependent on market/location- but not impossible

avatar
ChenMed Response
2w
Thank you for the 5-star review and for helping us bring more good days to our patients. We appreciate your feedback regarding center metrics. Each community presents unique circumstances, and we appreciate your recognition that success is still achievable when we support each other.
2.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote Work Flexibility: The ability to work from home offers a great work-life balance and a highly flexible day-to-day environment. Excellent Peers: The general staff and fellow employees are incredibly nice, professional, and great to collaborate with. There is a strong sense of peer-to-peer camaraderie.

Cons

Disrespectful Direct Management: My immediate supervisor frequently displays a disrespectful and condescending attitude toward direct reports. Constructive feedback is non-existent; instead, mistakes are met with public or private hostility rather than professional coaching. Complete Lack of Support: Management offers zero support when challenges arise. They provide no guidance or assistance leaving direct reports entirely on their own to figure things out.

1
avatar
ChenMed Response
4d
Thank you for sharing your experience and for your three-plus years of dedication to ChenMed. We take your concerns about management behavior and lack of support very seriously. Every ChenMed employee deserves to be treated with dignity and respect, and to receive the guidance they need to succeed. This is a core part of who we are and how we expect our leaders to show up for their teams. If you are open to sharing more details, we encourage you to reach out directly to our HR team: employeerelations@chenmed.com, where all concerns are handled with care and confidentiality.
See reviews by: Helpful|Rating|Date|All