Worst job of my career/Toxic and Punitive - National Account Manager Chetu Employee Review

1.0
Feb 27, 2020
Recommend
CEO approval
Business Outlook

Pros

You can learn how bad things can be so you can be more grateful when you find your next job.

Cons

Let me count the ways: Disrespect. The CEO literally thinks everyone else is stupid. He is the King of micromanaging. He actually no literally reads every email. Everyone is afraid to talk to one another in any way other than on their personal cell phones. Have a question? How dare you? Got to their intranet and find the answer there... except often the answer is no where to be found or the information is incorrect. If you inform them it's incorrect, do they thank you? Not a chance. You are monitored constantly like you are on actual probation. Forget to fill out one field in the CRM? VIOLATION!! When you travel on the weekend, which is constant to get a day off that you're entitled to in their policy, you have to ask within 48 hours of your return or they won't give it to you. There is a rule for EVERYTHING. Though they pay for your airfare and hotel you must pay for anything else, food, additional hotel deposits. In one month it was often well over $600 and you then had to wait a month or more to get your money. I literally could go on and on and on. When I closed my first sale, I had some questions about what the client would be experiencing next. How dare I ask!!! Just trust the process. But it was worse than that, I got reprimanded in emails with the world copied in for wanting to know what was going to happen next. Truly unbelievable.

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Chetu Response
6y
We are sorry that you had a bad experience at our company. From a business travel standpoint, as you state, the company makes all the reservations and covers travel costs, such as airfare, hotel, and Lyft / Uber expenses with the exception of food. Complete arrangements are all done by our travel team with no involvement of the salesperson (except to make the choice). The food expenses are fully reimbursed by the company on a monthly basis and there is nothing else that is outlaid by the salesperson when traveling. While several of our salespeople travel extensively, it is rare to see anyone accumulate $600 on food expenses for a month. We do have procedures defined for our sales team and encourage them to reference these well-published processes. These are updated regularly and revisited every week on our sales calls. In addition to published processes, we have a team of more than 5 full-time members (called our Enablement Team) to answer and assist our salespeople at any time. They do have a daily stand up call offering assistance to any of our sales members for any question they may have. In addition, as a NAM you’d have a director of sales that is very reachable to you, should assistance be needed. While you seem to claim you closed one sale, we do expect our team members to meet well-defined and established quotas on a quarterly basis. It seems like we were in a relationship for more than a year. We are sorry that you had to leave us, but we do wish you the very best in your personal life.

Explore other reviews about Chetu

5.0
Jan 20, 2026
Recommend
CEO approval
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Pros

I just celebrated my 2.5 year anniversary - it has been a great experience. The benefits are excellent, especially the 401K. The people I work with are even better. I have also learned the latest marketing strategies, as well.

Cons

No major concerns at this time

1.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

I worked at this company and found that it has potential with new leadership.

Cons

I worked at this company and found the experience challenging due to the CEO's leadership style. Communication often felt dismissive and unprofessional, and employees were not always treated with the respect they deserved. Decisions appeared to be driven by personal preferences rather than clear business objectives, creating uncertainty and inconsistency throughout the organization. Employee feedback was frequently ignored, and there was a culture where questioning decisions could lead to negative consequences. Morale suffered because many team members felt undervalued and unsupported. Turnover was high, and retaining talented employees appeared to be an ongoing challenge. The company has potential, but meaningful improvements would require stronger leadership, better communication, greater accountability, and a genuine commitment to treating employees with professionalism and respect. I would encourage prospective employees to thoroughly research the company culture and leadership style before accepting a position.

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