Loved the job from first day of training! - Customer Service Supervisor Chewy Employee Review

5.0
Jun 20, 2017
Recommend
CEO approval
Business Outlook

Pros

Fun, casual environment and Free Starbucks :) Pet supply discounts and goodies. Opportunities to grow in a multi-billion dollar company. You actually give GREAT customer service to your customers and feel good about your job every day! Overtime opportunities are there, and Double-Pay on holidays if you're scheduled to work! You truly feel appreciated if you put in the effort!

Cons

There's no negatives if you work hard and want to grow!

Explore other reviews about Chewy

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

raises everyone cares management is amazing

Cons

wish there was an easier process for submitting medical work notes.

3.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

I am an artist and I get to do an art-related job. The schedule is flexible when things pop up. I get health insurance and 401k and a lot of free food, and there is free gym access in the office building. The people I work with are all generally very cool, friendly, and/or fun to work with.

Cons

The pay rate is below the industry standard for production artists. I am not able to afford a place of my own. I live with my parents and I work another job to supplement my income. I am basically surviving and able to pay all my bills, but I would not be able to live a full life on my own with the pay rate as it is now. The work culture portrays itself as progressive and inclusive place but it is the typical corporate toxic environment.

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