The Purr-fect Place to Build a Career - Customer Service Lead Chewy Employee Review

5.0
Jun 20, 2017
Recommend
CEO approval
Business Outlook

Pros

Working at Chewy has shown me what it is like to work for a company that genuinely cares about the individual growth of each of its employees. I've worked far longer in lower level positions, and seen in no growth in my previous job. Here at Chewy, I've worked in several departments and I have been presented with multiple opportunities in such a short time. The people, the culture, the customers are genuinely like no other. For the first time in a long time, I look forward to coming to work. Chewy is a safe and fun environment, where you can feel at home.

Cons

The only con to working at Chewy is parking is somewhat difficult, but my hope is this will change in the near future. This forces me to get to work a little earlier, which is never a bad thing!

Explore other reviews about Chewy

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Four day work week, one paid break of three breaks

Cons

Long work days with heavy lifting

3.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

I am an artist and I get to do an art-related job. The schedule is flexible when things pop up. I get health insurance and 401k and a lot of free food, and there is free gym access in the office building. The people I work with are all generally very cool, friendly, and/or fun to work with.

Cons

The pay rate is below the industry standard for production artists. I am not able to afford a place of my own. I live with my parents and I work another job to supplement my income. I am basically surviving and able to pay all my bills, but I would not be able to live a full life on my own with the pay rate as it is now. The work culture portrays itself as progressive and inclusive place but it is the typical corporate toxic environment.

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