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      Chewy

      Engaged Employer

      Chewy reviews

      Favorite Place To Work - Customer Service Representative Chewy Employee Review

      5.0
      Mar 24, 2015
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've been working here for a few months and it has been one of the best places I've worked. Customer service is easy and love seeing everyone here. It took me a little bit to get my confidence up on some of the products I've never heard of, but now I feel like I'm good. The policies are pretty easy so you can do what you need to do to help the customer. The reward system is pretty amazing.

      Cons

      1 week vacation is a bit of a downer, but that's it. I haven't been denied time off, I just have to take it unpaid. One of the leads in the "smaller team" is a bit unalproachable but that's it.

      Explore other reviews about Chewy

      5.0
      Jul 10, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to work and grow in

      Cons

      There aren’t any! I loved working here

      3.0
      Jun 26, 2026
      Wow team member
      Recommend
      CEO approval
      Business Outlook

      Pros

      I am an artist and I get to do an art-related job. The schedule is flexible when things pop up. I get health insurance and 401k and a lot of free food, and there is free gym access in the office building. The people I work with are all generally very cool, friendly, and/or fun to work with.

      Cons

      The pay rate is below the industry standard for production artists. I am not able to afford a place of my own. I live with my parents and I work another job to supplement my income. I am basically surviving and able to pay all my bills, but I would not be able to live a full life on my own with the pay rate as it is now. The work culture portrays itself as progressive and inclusive place but it is the typical corporate toxic environment.

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