Endless growth opportunities to advance in this ever-changing eCommerce landscape. - Development & Training Chewy Employee Review

5.0
Apr 14, 2015
Recommend
CEO approval
Business Outlook

Pros

I began my career here at Chewy.com two and a half years ago in the customer service department, and was promoted to accounting, then later brought back to customer service to help with development & training. I have never worked for a company that offers so many opportunities to grow and succeed. They reward loyalty and dedication here at Chewy. If you’re a motivated person you will find that this company is more than happy to reward you in $o many ways. They offer a fabulous reward system where you get Kudos you can cash out for whatever your heart desires, like an iPad, or a MacBook, or maybe just a Vespa scooter to get you to work, I prefer the gift cards. I LOVE this place! Great people, good benefits, cool perks, and an optional 401K program if you’re feeling old. They’re located in the Design Center which is a pretty cool place to come to work every day, and the office is really hip with the best Starbucks coffee in town right in the break room. If you are lucky enough to get an invite to work here, you will find yourself welcomed with open arms into our family. Kelli is the customer service director here, and she is the smartest woman you will ever meet, I have watched her take a 10 person customer service department and successfully and strategically transform it into to a 150 person team that is expected to double shortly. Customer Service is Kelli’s diamond, and she has handpicked each individuals in this department and put into place a system of managers and leads who check and balance each other perfectly. Our customer service team is unlike anything you have ever experienced before, just give us a Bark and see for yourself!

Cons

The growth might make your tail go between your legs. Walls are constantly being knocked to make more space for the growth!

Explore other reviews about Chewy

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

raises everyone cares management is amazing

Cons

wish there was an easier process for submitting medical work notes.

3.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

I am an artist and I get to do an art-related job. The schedule is flexible when things pop up. I get health insurance and 401k and a lot of free food, and there is free gym access in the office building. The people I work with are all generally very cool, friendly, and/or fun to work with.

Cons

The pay rate is below the industry standard for production artists. I am not able to afford a place of my own. I live with my parents and I work another job to supplement my income. I am basically surviving and able to pay all my bills, but I would not be able to live a full life on my own with the pay rate as it is now. The work culture portrays itself as progressive and inclusive place but it is the typical corporate toxic environment.

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