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      Chewy

      Engaged Employer

      Chewy reviews

      Chewy, I will miss you! - Customer Service Representative Chewy Employee Review

      5.0
      Apr 15, 2015
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love Chewy! It was honestly a great experience from start to end. If you work hard, you will be rewarded. Being a customer service representative requires a lot of hard work and multi-tasking, but Chewy provides you with as much independence or support as you personally need. I had a lot of fun while at work, while at the same time experiencing personal growth career wise. Chewy.com treats their customers like royalty, and it would not be unusual to have a customer call in just to say that we were awesome. Customer service like that these days is unheard of! Chewy is going places, and will continue to thrive and expand.

      Cons

      The only con is that there isn't a Chewy.com location in the state that I am moving to!

      Explore other reviews about Chewy

      5.0
      Jul 15, 2026
      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      raises everyone cares management is amazing

      Cons

      wish there was an easier process for submitting medical work notes.

      3.0
      Jun 26, 2026
      Wow team member
      Recommend
      CEO approval
      Business Outlook

      Pros

      I am an artist and I get to do an art-related job. The schedule is flexible when things pop up. I get health insurance and 401k and a lot of free food, and there is free gym access in the office building. The people I work with are all generally very cool, friendly, and/or fun to work with.

      Cons

      The pay rate is below the industry standard for production artists. I am not able to afford a place of my own. I live with my parents and I work another job to supplement my income. I am basically surviving and able to pay all my bills, but I would not be able to live a full life on my own with the pay rate as it is now. The work culture portrays itself as progressive and inclusive place but it is the typical corporate toxic environment.

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