Head down and work unless you manage from a book. - Customer Service Representative Chicago Title Employee Review

3.0
Feb 16, 2015
Recommend
CEO approval
Business Outlook

Pros

Coworkers were great. A supportive group. The Fidelity branding is textbook for business as usual. Work flows well from initial contact to closing through all departments.

Cons

Customer base can be very demanding which translates into demands channeled down through management and sales to CSR for task completion. Pay rate was poor. Direct management was excellent; county managers and above were corporate focused too often on personal gains.

Explore other reviews about Chicago Title

5.0
Dec 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Great leadership that invests in their people.

Cons

Hours can be long, vacations are more difficult to take due to the nature of the business.

3.0
Nov 6, 2025
Recommend
CEO approval
Business Outlook

Pros

-Fun coworkers - Kept Busy -Relaxing Environment

Cons

- Racist language - Overworks employees - Unrealistic expectations - Condescending manager

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