Sr. Patient Access Representative - Administrative Coordinator/Senior Patient Access Representatives Children's Health Employee Review

Good long term staff, everyone helps each other, good team environment

Can be difficult when short staffed

-great managers -non-interpreting staff very familiar working with an interpreter -policies and expectations set for most situations -exceptionally developed department (which includes a senior director) relative to other hospitals, which often lack even a basic interpreting department

-work volume; often few breaks, definitely not enough to do anything other than work-related tasks (e.g., study for class, make a personal phone call) -inflexible schedule -work flow heavily dependent on coworker proactivity -leadership structure (managers over leads over interpreters) can result in micromanagment