Cashier - Front Line/Cashier Chipotle Employee Review

3.0
Aug 18, 2016
Recommend
CEO approval
Business Outlook

Pros

Some of the crew members were fun and had great personality, you got a free meal and a paid break, it was around different colleges and high school so we had interesting customers, you get to learn how to work line, cash and grill.

Cons

They only teach you a little bit of what you need to learn then they just throw you there with no real training, the managers don't really communicate well with the crew members and they treat you like theirs slaves if you were late you got punish instead of sent home,you always end up staying later then you originally where schedule for. They get attitude and fire crew members for anything then complain that they don't have enough crew members, they wanted to built a team of top performers but it was impossible to built a team if your hire a bunch of new crew every other month and fire the old ones. They don't care about your life or hobbies, if you don't dedicate yourself to chipotle and would not sacrifice your life for it then your instantly fired. I was suppose to work only part time but ended up closing 6 nights a week. I saw general managers and others managers get thrown under the bus every few months they would either quit from all the stress or get fired cause top boss felt like they weren't dedicated enough. They treat you like crap.

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5.0
Jun 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good food and great people

Cons

Can get crazy during peak hours

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Somewhat easy to pick up short term work, and depending on the location co-workers can be cool. The free meals are also pretty good, and there is a significant employee discount usually.

Cons

Extremely inconsistent experience between stores. One store I worked at had a really chill manager, while other ones would have management that made the experience absolutely miserable. I had one store that "unofficially" hired me for 18 hours one week and then refused to pay me for those hours, so I guess make absolute sure that all of your hours are recorded in their system. Because portions aren't standardized very well, a significant amount of customers will be angry at you if you don't give enough food, or if you give too much food your manager will yell at you. The fact that the food is made in front of the customer leads to significantly more negative customer interactions. If you do work at a Chipotle, make absolute sure it is one that isn't very busy, as it can be the difference between a relatively chill job and a stressful nightmare.

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