Pros
I worked at Chipotle for almost 4 months. Started in June of 2016, quit a couple months later in September. I'm going to try my best and layout the entire experience for you. When you first get there, you'll be either interviewed once or twice, perhaps with other people. I was interviewed once and talked to three different managers and was hired on the spot. (This is my first job) I came in a few days later for my orientation and basically shook a few hands of the other team members and then spent my few first days sitting in the small cramped closet they called an office watching training videos. I guess it depends on your experience or it might even be the manager's choice to find the perfect position for you. You're really either on the line making orders, switching foods out, and taking people's crap or you're in the kitchen taken the people on the line's crap. I was given the position of being on the line. I was mainly Tortilla 1 (the person who starts your order). The videos didn't help- me as much as my co-workers did. That's kind've what they do. At least at Chipotle, it's your job's job to make you feel comfortable to work at such a great speed. They want you to do better and they SHOULD correct you and help you rather than discipline you. This is where my review title kicks in. It honestly, all depends. Not only does it depend on your employees and how you interact, it also depends on you and your energy/motivation to get you through the day. It also depends on your managers and your relationship with them. You see, it was my first job. I didn't know many people--a lot of my co-workers had already known each other so being the new one was equivalent of being the irrelevant one. The actual job itself depends too. On where you're located. If you want more of a laidback job---and somehow still want to work Chipotle, I'd recommend finding an area in which that Chipotle is not so busy. That way, you're dealing with too many crappy people in a single filed line heading out the door like my job did. The training is kind of bad at this job. Your co-workers basically train you by telling you what you should be doing and how you should do it. If they don't and you're confused, you should seriously speak up and ask. The customers at Chipotle can either be super simple or super complex. For example, I had a customer that came in and each time, he would order a double-wrapped burrito with two scoops of both rices, two scoops of both beans, fajitas, sofritas, and every salsa. Yeah, thank god the training was so bad that I didn't have to worry about doing his salsa (there's another person for salsa) and rolling his burrito. Not only is each customer a surprise (but, when aren't they?), your managers are going to be watching you. They'll be taking into account of how well your work, how fast you're working (and trust me, you'll learn to get fast the sooner you learn how to do everything so ASK if you need help.), and how well your attitude is. Trust me, customers WILL complain. Anyway, not only do you have to keep a smiley face on with a good pace going, but you have to also touch the hot food and tables and tortillas. Yeah nobody mentions how HOT everything is and how easy it is to burn yourself here. You get used to it. Yep, there's no other way around it. Sometimes, you'll have days when you are going as fast as you can and there'll still be a line. You'll eventually come across a customer with 6 complicated orders. Oh and maybe another customer who needs you to change your gloves because they're vegetarian. Then your manager will tell you to hurry it up but you have a customer who doesn't know what they want or has never been there. You have to keep your stress levels down during busy hours. When it's not busy, you'll probably be making foils which was my favorite task tbh, or making kids meals or taco shell baskets, etc. I rarely got to do dishes but I thought dishes were fun. You get pretty wet tho no lie it's kinda gross. This job was great. I just hated my managers. They were SUCH hypocrites. They would tell me I can clock in a few minutes early and then once I did they'd yell at me and tell me that it's not allowed. Sometimes they would call me 10 minutes before my shift starts asking me where I am and that I need to call 15 minutes ahead if I'm going to be late. Yeah. They're clingy. I got written up for that once. I clocked in 1 minute after my shift and didn't call 15 minutes ahead. I was right around the corner. She said my lateness throws everyone else off because it can get busy. I got there and only 2 people were in line and one was already paying. Yeah. The breaks tho are amazing. You always get a 10 minute break. I worked part time from 11:00-3 or 11:30-4:30. (I made 11.25 an hour) Sometimes I worked a full shift. (when you work full shift you get a share of the tips. I made like $2 in change somtimes) I started getting a lot of full shifts up until I quit. The longer shifts for me were 11:45-7PM. Still, I always got a ten minute break. On those tens, you can go to cash and grab a receipt paper. You write want you want to eat, give it to someone on the line and wait for them to make it. I never had Chipotle until I worked there. I like the barbacoa tacos. Just gotta drown them in lemon juice bc the corn tortillas are dry. I also like the kid's size barbacoa quesadilla. Always get a bag of chips and a fountain drink. The drinks behind the glass like the Izzies and chocolate milk are not free. They're like 50% off tho. When you work full shifts you get a 20, and a 30 minute break I think. I know you get two longer breaks. You can get a free meal during your 30 too. When you're not working, you get a 50% discount but only on one item. So let's say you go with your family or friends and you want to use your discount. You don't get the 50% off on the whole order. just on YOUR meal. Yeah, it's not all that great.
Cons
Anyway, if you don't get along with your co-workers or managers, it's not going to be a very nice environment. if you live in a nice neighborhood with a low crime rate and everything, you'll be good. Hopefully you don't have picky customers. If you want the job, google the chipotle 13 characteristics and memorize them. Mention in the interview that you have them or most of them. Trust me. You'll be at the top of their list. Know the vision. Not only the "change the way people think and eat fast food" or whatever but the only one too. There's legit a quizlet somewhere about Chipotle questions so google that and you'll be okay. Act very happy. And also I'll mention that the music in Chipotle will get annoying. Some of it's good. They have two Broken Bells songs I mean like Holding On For Life, yo. So good. But anyway, the music is on repeat. You'll get a song stuck in your head if you get the chance to hear it playing. They play Sandman A LOT. Good luck people!