This job is as good or bad as you make it - Crew Member Chipotle Employee Review

4.0
Dec 10, 2016
Recommend
CEO approval
Business Outlook

Pros

The crew is an extremely tight group of people. We are usually so busy that we don't have time to complain during service hours, which actually helps us feel more positive, and after service hours or during downtime our conversation is never about the shift because it would just be the same conversation every night. We all watch each other's backs and work together the best we can. Our managers are very positive and straight forward with their input and expectations. We have fun. If you work hard you'll better yourself and get out faster.

Cons

More of a problem with the individual employees than the company as a whole, lots of employees leave and the hiring process is long enough that it creates very long weeks for other employees (for example, three employees left my establishment, two are moving and one was overwhelmed by school) and in that I wind up working 70 hours in a pay period while still in school.

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5.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Coworkers Good Communication Free Food

Cons

Need to improve time management

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Somewhat easy to pick up short term work, and depending on the location co-workers can be cool. The free meals are also pretty good, and there is a significant employee discount usually.

Cons

Extremely inconsistent experience between stores. One store I worked at had a really chill manager, while other ones would have management that made the experience absolutely miserable. I had one store that "unofficially" hired me for 18 hours one week and then refused to pay me for those hours, so I guess make absolute sure that all of your hours are recorded in their system. Because portions aren't standardized very well, a significant amount of customers will be angry at you if you don't give enough food, or if you give too much food your manager will yell at you. The fact that the food is made in front of the customer leads to significantly more negative customer interactions. If you do work at a Chipotle, make absolute sure it is one that isn't very busy, as it can be the difference between a relatively chill job and a stressful nightmare.

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