Awful - Anonymous employee Chipotle Employee Review

1.0
Dec 21, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free food, slightly above minimum wage.

Cons

Chipotle is an awful place to work. They could not care less about workplace health and safety. I sprained my ankle outside of work. I requested a few days off due to my injury, but the store manager demanded I come in regardless, then would not allow me to use the crutches my doctor said I needed. He shouted at me for not working fast enough and offered me an aspirin when I said I was in pain. Finally he allowed me to work on the line because it required less moving. On another occasion I was 2 hours late for work because I had been sick and hospitalised overnight. I had came directly from the hospital to work, not wanting to miss a day. He shouted at me for 20 minutes, claimed I was making the entire thing up because I was to lazy to get to work on time, then when I showed him the hospital band I was still wearing he accused me of being in hospital due to an overdose. On another occasion my friend slipped from a ladder in the fridge, she was stuck under boxes for 20 minutes before anyone found her. SHe requested to leave and seek medical treatment but was refused by the manager. Finally one of the supervisors said to the manager she really did need to get medical treatment. The manage called workmans comp but hung up as soon as she left, she didn't get paid a cent for the week she was unable to work due to the injury. This particular manager was bad, but it is a systematic problem at Chipotle. Man of the managers are very abusive to employees and will find a reason to fire you if one of them does not like you regardless of your work performance. Another manager at the store tried making sexual advances on an employee, when she rejected him he took away all of her shifts, she almost ended up homeless because she could not pay rent without shifts. I started working at a location opening, after 6 months only 2 of about 20+ staff remain. I would not recommend my worst enemy work here.

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5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great staff Great location Food is great Employees are fantastic

Cons

Bad scheduling Bad communication when team isn’t on one accord. Food runs out fast during a rush General manager sometimes can’t be found.

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Somewhat easy to pick up short term work, and depending on the location co-workers can be cool. The free meals are also pretty good, and there is a significant employee discount usually.

Cons

Extremely inconsistent experience between stores. One store I worked at had a really chill manager, while other ones would have management that made the experience absolutely miserable. I had one store that "unofficially" hired me for 18 hours one week and then refused to pay me for those hours, so I guess make absolute sure that all of your hours are recorded in their system. Because portions aren't standardized very well, a significant amount of customers will be angry at you if you don't give enough food, or if you give too much food your manager will yell at you. The fact that the food is made in front of the customer leads to significantly more negative customer interactions. If you do work at a Chipotle, make absolute sure it is one that isn't very busy, as it can be the difference between a relatively chill job and a stressful nightmare.

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