Fun, but Intense - Cashier and Crew Member Chipotle Employee Review

3.0
Jan 17, 2017
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits, supportive staff, and fun work atmosphere. I feel genuinely like I am part of a larger family at Chipotle and am encouraged to do my best every day. The management is willing to work around my life, which involves a wife, an infant, and a toddler. This is a Godsend to me.

Cons

Work at Chipotle is intense. There is no time to recollect your thoughts or take a mental break during the day. Most of the time, we don't get a full break in the morning so we have to choke down a burrito and quickly open the store. We are expected to go at full speed all the time, regardless of what we are doing. It can be mentally and emotionally draining most days. You need stamina of all types to work here. Turnover rate is high not only for crew members, but managers as well. At my store, I had a span of three months in which my kitchen manager, service managers, apprentice, GM, and restauranteur all quit their jobs with little to no notice because they were getting burned out from having to work fifty plus hours a week. When I saw this, I decided never to become a manager. The amount of stress you are required to bear at that level is too much for me.

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5.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Coworkers Good Communication Free Food

Cons

Need to improve time management

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Somewhat easy to pick up short term work, and depending on the location co-workers can be cool. The free meals are also pretty good, and there is a significant employee discount usually.

Cons

Extremely inconsistent experience between stores. One store I worked at had a really chill manager, while other ones would have management that made the experience absolutely miserable. I had one store that "unofficially" hired me for 18 hours one week and then refused to pay me for those hours, so I guess make absolute sure that all of your hours are recorded in their system. Because portions aren't standardized very well, a significant amount of customers will be angry at you if you don't give enough food, or if you give too much food your manager will yell at you. The fact that the food is made in front of the customer leads to significantly more negative customer interactions. If you do work at a Chipotle, make absolute sure it is one that isn't very busy, as it can be the difference between a relatively chill job and a stressful nightmare.

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